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    FAQs
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    FAQs

    Do you do house visits?

    Yes, we visit you in your home during weekdays and some evenings.

    How much is a treatment session?

    Each house visit, assessment and treatment session is a flat fee of £95. We do not charge a mileage fee but check with us first that we are in your area.  Areas on the outskirts of our range may have a slightly more limited choice of times and days for appointment availability.

    How do I make an appointment?

    Contact us with some brief details about your pet and regular vet and we’ll give you a call and contact your vet for a full clinical history.

    Can I speak to you first for advice?

    Yes, of course.  If you’d like to speak to us regarding suitability of your pet for acupuncture treatment, contact us by email or phone.  Our answering service will take your number and Alastair or Claire will call you back as soon as we’re free.

    Does acupuncture hurt?

    95% of the time your pet will not feel anything whilst the needles are placed.  Occasionally, they feel it and react briefly and if there’s some points that they are particularly sensitive about, we simply remove the needle and maybe use an alternative area.  We tend to use less points on the first session and build up on subsequent treatments after assessing their response.

    How will you keep my pet still for the treatment?

    It’s amazing how relaxed even the most bouncy, wriggly dog or slippery cat becomes after the first few needles are placed and some even fall asleep during treatment.  We’ve had years of experience in handling, coaxing and relaxing animals and there have been very few patients who are totally averse to the idea and completely refuse treatment – though it does happen occasionally!

    How long is the session and do I need to prepare anything?

    Allow a good hour for the first session so we can examine your pet, see them moving about and talk to you about their history and lifestyle before we start the acupuncture.  The needles themselves will be in for about 15-20 minutes.  You can feed and exercise them as normal in the run up to the session that day. Then allow your pet an hour or so of relaxation after the session.